The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
All orders made through LavenderMelange.com and through the LavenderMelange Etsy Page are processed through Etsy Check Out.
Lavender Melange does not have access to Any Payment Information.
No, unfortunately I do not have the tools necessary to do this, nor the experience of a Jeweler. I recommend taking the ring to your local jeweler where they can guarantee their services.
Vintage is a term used to describe an item made more than 20 years ago.
Yes, I do! Please message me with what you are looking for and I will try to accommodate you. Pricing varies depending on what you are asking for.
No, unfortunately the Weighted Eye Masks and Pillows are made to order and are not returnable or exchangeable due to sanitary reasons.
No, unfortunately there are no exchanges on the Weighted Eye Masks or Pillows due to sanitary reasons. If the Lavender Scent is too strong, please message me and I will give you some recommendations.
In this case, I would approve a return and you would repurchase the new desired length of necklace. A lot of the necklaces I offer have different prices depending on the length of the necklace. The buyer is responsible for all return shipping costs.
I inspect all the vintage jewelry I sell but sometimes it's not possible to anticipate the condition of a Vintage piece of jewelry until you start wearing it. If the vintage jewelry you bought from me broke in the first 2 Weeks after purchase please contact me with a photo of the broken jewelry so that I can see what happened. I will often issue a refund. Once in a while the jewelry is fixable. However, I won't issue refunds later than the two weeks because I feel that is sufficient time to make sure that the jewelry is in good condition.
I often clean the Vintage Sterling Silver jewelry by Hand before listing them for sale. Sometimes the process takes a long time and other times I only do a light touch up. By no means do I do a perfect job, there is still patina often left on the jewelry.
I am aware that Patina can add value to a Vintage Piece and I don’t clean some of the older pieces, but I have found that the majority of the time, cleaned vintage jewelry is more desirable than those that have not been cleaned.